Privacy Policy — god55sg

1. Introduction

god55sg ("the Platform", "we", "us", "our") operates the online gaming and sports betting services available at https://god55sg.cam. We are committed to protecting the privacy and personal data of all individuals who interact with our Platform, including registered Players, prospective account holders, and visitors to our website.

This Privacy Policy explains what personal data we collect from users of god55sg, the purposes for which we process that data, how long we retain it, who we may share it with, and the rights you hold in relation to your information. This Policy applies to all Players accessing the Platform from Malaysia, including those located in Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, Shah Alam, and any other location from which the Platform is accessible.

By creating a god55sg account or continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein. This Privacy Policy forms part of the god55sg Terms and Conditions. If you disagree with any part of this Policy, you should discontinue use of the Platform.

2. Definitions

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information relating to an identified or identifiable individual — including names, identification numbers, contact details, financial data, and online identifiers such as IP addresses and device fingerprints.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, transmission, erasure, or destruction.
• "Data Controller" means the entity that determines the purposes and means of processing Personal Data. For this Policy, the Data Controller is god55sg.
• "Data Processor" means any third party that processes Personal Data on behalf of the Data Controller under a contractual arrangement.
• "KYC Data" means identity verification documents and related information submitted by Players in connection with the Know Your Customer compliance process.
• "Cookies" means small text files stored on a user's device by the Platform to facilitate session management, analytics, and personalisation functions.
• "Player" means any individual who has registered an account on god55sg or is in the process of doing so.
• "Third Party" means any entity other than the Player and god55sg.

3. Personal Data We Collect

god55sg collects the following categories of personal data from Players and site visitors:

3.1 Registration & Account Data

• Full legal name as it appears on government-issued identification
• Date of birth (to verify the 21+ age requirement)
• Email address and mobile phone number
• Preferred username and encrypted account password
• Residential address (city, state, postcode)
• Preferred language (English, Bahasa Melayu, or Chinese)

3.2 KYC Identity Verification Data

• Government-issued photo identification (Malaysian MyKad, Driver's License, or Passport)
• Proof of residential address — utility bill, bank statement, or official correspondence
• Selfie photograph holding the submitted identification document
• Proof of ownership of payment methods used (e.g., e-wallet screenshot)

3.3 Financial Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• Payment method identifiers — e-wallet account identifiers for Touch 'n Go eWallet, Boost, and GrabPay; bank account details for DuitNow and FPX (Maybank, CIMB, Public Bank, RHB, Hong Leong)
• Cryptocurrency wallet addresses where applicable
• Bonus claims, wagering activity records, and account balance history

3.4 Usage & Technical Data

• IP address and approximate geolocation data
• Device type, operating system, and browser information
• Session logs — login timestamps, page navigation, and session duration
• Game activity records — games played, bets placed, outcomes, and wager amounts
• Customer support interaction logs — live chat transcripts and email correspondence

3.5 Voluntary Communications Data

• Information you provide when contacting customer support
• Feedback, survey responses, or complaint records
• Marketing communication preferences

4. How We Collect Personal Data

god55sg collects personal data through the following means:

• Directly from you: When you register an account, complete KYC verification, make deposits or withdrawals, contact support, or respond to surveys.
• Automatically: Through cookies, session tracking technologies, and server-side logs when you visit or interact with the Platform.
• From payment processors: Transaction confirmations and payment verification data received from Malaysian payment partners including Touch 'n Go Digital, Boost, GrabPay, DuitNow network participants, and FPX member banks.
• From identity verification services: Where we engage third-party KYC service providers to cross-reference identity documents.
• From fraud detection and AML tools: Automated screening systems that process account activity patterns for the purpose of identifying suspicious behaviour.

5. Purposes of Data Processing

We process your personal data for the following specific purposes:

6. Legal Basis for Processing

god55sg processes personal data on one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: Processing required to perform the contract between god55sg and the Player — including account creation, game access, payment processing, and customer support.
• Legal obligation: Processing necessary to comply with applicable anti-money laundering regulations, age verification requirements, and other legal obligations imposed by competent authorities.
• Legitimate interests: Processing conducted for god55sg's legitimate business interests, including fraud prevention, security monitoring, platform analytics, and service improvement — provided such interests are not overridden by the Player's rights and interests.
• Consent: Processing based on your freely given, informed, and specific consent — principally for direct marketing communications. You may withdraw consent at any time by updating your marketing preferences in account settings or by contacting support.

7. Data Sharing & Third-Party Disclosure

god55sg does not sell, rent, or trade your personal data to third parties for their independent marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis:

7.1 Payment Service Providers

We share transaction data with Malaysian payment processors required to execute deposits and withdrawals — including Touch 'n Go Digital Sdn Bhd, Boost (Axiata Digital Capital), GrabPay (Grab Financial Group), DuitNow network participants, and FPX member banks including Maybank, CIMB, Public Bank, RHB, and Hong Leong Bank. Data shared is limited to what is operationally required to complete the transaction.

7.2 Identity Verification Providers

Where we use third-party KYC verification services, your identification documents and associated data may be shared with those service providers solely for the purpose of completing the verification process. Such providers are bound by data processing agreements and may not use your data for any other purpose.

7.3 Technology and Infrastructure Partners

Our platform infrastructure, game content delivery, and data storage systems involve licensed third-party technology providers. These providers act as Data Processors and process data only on our instructions, subject to appropriate contractual data protection obligations.

7.4 Regulatory and Legal Authorities

We may disclose personal data to competent regulatory bodies, law enforcement agencies, or courts of law where we are legally required or compelled to do so, or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity.

7.5 Corporate Restructuring

In the event of a merger, acquisition, or sale of substantially all of god55sg's assets, personal data held by the Platform may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

8. Cookies & Tracking Technologies

god55sg uses cookies and similar tracking technologies on its Platform to provide a functional, personalised, and secure gaming experience. The following categories of cookies are used:

• Strictly necessary cookies: Required for the Platform to function — including session authentication, security tokens, and shopping cart equivalents (active game sessions). These cannot be disabled without impacting core functionality.
• Functional cookies: Used to remember your preferences such as language selection (English, Bahasa Melayu, or Chinese), display settings, and login state across sessions.
• Analytics cookies: Used to collect aggregated, anonymised data about how users navigate and interact with the Platform, enabling us to identify areas for improvement. Individual users are not identified through analytics data.
• Security cookies: Used to detect and prevent fraud, bot activity, and unauthorised account access patterns.

You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies will prevent you from logging in or using core Platform features. Most browsers provide guidance on cookie management in their help documentation.

9. Data Retention

god55sg retains personal data for the period necessary to fulfil the purposes described in this Policy, and thereafter as required by applicable legal, regulatory, or compliance obligations. The following general retention guidelines apply:

Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with our internal data destruction procedures.

10. Data Security

god55sg implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our security measures include:

• TLS encryption for all data in transit between your device and our servers
• Encryption at rest for sensitive data including KYC documents and financial records
• Role-based access controls limiting staff access to personal data strictly to those with a legitimate operational need
• Regular security assessments and penetration testing of Platform infrastructure
• Secure, geographically redundant server infrastructure with intrusion detection systems
• Mandatory security training for all staff with access to personal data

While god55sg maintains robust security practices, no online system can guarantee absolute security. Players are responsible for maintaining the confidentiality of their own account credentials. You should never share your password with any party claiming to represent god55sg — our support team will never ask for your password.

In the event of a personal data breach that is reasonably likely to result in a risk to your rights and freedoms, god55sg will notify affected Players within a reasonable timeframe and take immediate steps to contain and investigate the incident.

11. Your Data Rights

Subject to applicable law and certain exceptions, you hold the following rights in relation to your personal data held by god55sg. To exercise any of these rights, please contact our Data Protection team via live chat or email as described in Section 15. We will respond to verified requests within a reasonable timeframe.

12. Children & Minors

god55sg is strictly a platform for individuals aged 21 years and above. We do not knowingly collect or process personal data from any person under the age of 21. Age verification is a mandatory step in the KYC process, and accounts found to belong to underage individuals will be immediately suspended.

If you believe that a minor has registered an account on god55sg or that we have inadvertently collected personal data from a person under 21, please contact us immediately at the details provided in Section 15. We will take prompt action to verify the claim and, where confirmed, delete the relevant data and close the account.

Parents and guardians are encouraged to use parental control software and open conversations about online gambling risks to prevent underage access to gambling platforms.

13. Third-Party Services & Links

The god55sg Platform may reference or integrate with third-party payment services, including Malaysian payment providers such as Touch 'n Go eWallet, Boost, GrabPay, DuitNow, and FPX. These services are governed by their own independent privacy policies, which god55sg does not control.

When you initiate a payment through one of these providers, your transaction data is subject to that provider's privacy practices in addition to this Policy. We encourage you to review the relevant privacy policies of payment providers you use in connection with god55sg transactions.

god55sg is not responsible for the privacy practices or content of third-party services, and our reference to these services does not constitute endorsement of their privacy handling beyond what is described in our contractual arrangements with them.

14. Amendments to This Privacy Policy

god55sg reserves the right to amend, update, or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform operations. Material changes to this Policy will be communicated to registered Players via email notification to the address associated with your account, and/or via a prominent notice published on the Platform, with reasonable advance notice where practicable.

Your continued use of the Platform following the effective date of any revision constitutes your acceptance of the updated Privacy Policy. The date of the most recent revision is displayed at the top of this page. We encourage you to review this Policy periodically to remain informed about how god55sg protects your personal data.

The current and authoritative version of this Privacy Policy is always available at https://god55sg.cam/privacy-policy.

15. Contact Us — Data & Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact our Data Protection team through the following channels:

• Live Chat: Available 24/7 from within the god55sg Platform. Average response time: 3–5 minutes. Select "Privacy / Data Request" as your enquiry category.
• Email: [email protected] — please include "Privacy Request" in the subject line and provide your registered account email address for identity verification purposes.
• Languages: Privacy enquiries are handled in English, Bahasa Melayu, and Chinese (Mandarin).
• Response timeframe: We aim to acknowledge all privacy-related requests within 3 business days and provide a substantive response within 20 business days of identity verification.

For identity verification purposes, we may request confirmation of your registered email address or other account details before processing any data access, correction, or deletion request. This is to ensure that personal data is disclosed or modified only at the instruction of the verified account holder.

This Privacy Policy was last reviewed and updated on 1 January 2026. god55sg reserves the right to update this Policy at any time in accordance with Section 14.